The interaction between man and computer showed how much technology affects everyday life. Various researches are conducted in order to present the target user with an effective product that the user will be able to use easily. In addition to a satisfactory aesthetic appearance, the goal is to provide the user with a suitable product for his needs. The progress of technology has led to the fact that there is an increasing need for web content that represents the easiest way to reach users. The user is thus shown all possible solutions for his problem in one place. In order for the user to choose our product, it is necessary to know the rules well. Designers should know the elements of the user interface in order to attract the user's attention and intrigue him to explore. A functional and aesthetically appealing interface should result in a positive user experience. In addition to a good knowledge of the elements of the user interface and user experience, it is necessary to frequently monitor new elements that appear. In order to make the work of designers easier, various systems and programs have been created that contain various elements. One such system is WordPress, which does not require knowledge of programming languages to use. In the paper, research was conducted on the topic of user interface and user experience within the WordPress dashboard. The research was conducted through two instruments - through Nielsen's heuristics and a survey. Both instruments led to the same results. User satisfaction with the functionality and aesthetic appearance of the dashboard has been determined, but it is also considered that WordPress has room for improvement in terms of communication with the user.